Global Capability Centres are the new engines of growth with unprecedented prospects for reviving the IT-BPM sector, generating millions of jobs (traditional and new-age), boosting real estate, and pushing skill development initiatives. GCC is the next big thing that happened to India after the big IT revolution in the 80s and 90s. Industry and government are very positive about its scope and coming up with their visions.
Along with a national GCC policy by the Union Government, states including Gujarat, Karnataka, Uttar Pradesh, Madhya Pradesh, and Maharashtra have released or are developing sector-specific GCC policies to attract MNCs to set up their captive centres with a range of perks and benefits.
Graduates with B. Tech in artificial intelligence, B. Tech biotechnology, and computer engineering are at a vantage point to leverage this evolving sector with unprecedented prospects for careers in India and worldwide.
GCC Vision in 2030: Trends and Impact on Indian IT Sector and Economy
Global Captive Centres are transforming India’s economic landscape, driving job creation, tech innovation, and skill development. As GCCs expand across Indian cities and tap into niche talent, they’re solidifying India’s position in the global IT and business services arena.
A report by EY, “Future of GCCs in India: A Vision 2030,” draws on industry data and analytical tools to forecast GCC growth, workforce impact, and employment trends through 2030.
Here are the highlights of the report and key trends in the GCC ecosystem in India.
- A politically stable economy, supportive regulatory measures from Union and State governments, and a robust domestic consumption-based market in India provide an ideal environment for GCCs of MNCs to innovate and thrive as centres of excellence.
- GCCs are driving a digital mindset and providing unprecedented career opportunities for graduates with b. Tech degrees. Explore Chanakya University, the best private university in India, for a quality b tech CSE program.
- Factors for continued growth include increased software exports, continued offshoring services, expansion to Tier II cities, improving infrastructure, and favourable government policies.
- The GCC market is expected to cross $100 billion by 2030, with a projected CAGR of 14% from 2023 to 2030.
- These captive units will be around 2400 to 2500 in number by 2030, with India emerging as the technology and services hub. The projected growth of GCCs is 115 units a year by 2030.
- GCCs are estimated to create job opportunities for 4.5 million people compared to 1.9 million currently. Pursue B. Tech in artificial intelligence and b tech biotechnology to leverage this lakhs of emerging job roles.
- Focus cities for GCCs: Bengaluru, Hyderabad, Chennai, Pune, Mumbai, and Delhi NCR.
- Emerging hubs for GCCs: Vizag, Jaipur, Vadodara, Kochi, Chandigarh, and Coimbatore
Top GCC Trends
- Centre of Excellence:
- Moving from “Cost” to “Profit” Centre:
- Revisit Employee Value Proposition (EVP):
- Expansion of Functions
Conclusion
India’s GCC growth story is poised for unprecedented momentum. By 2030, the market is projected to surpass US$100 billion, with over 2,500 centres and a workforce exceeding 4.5 million. As more global leadership roles anchor in India, GCCs will continue to climb the value chain—driving innovation, digital transformation, and product development.
As Anuprita Bhattacharya- Head of Merck IT Centre India, said during ET GCC Annual Conclave 2024, “GCCs are on the maturing curve, evolving from cost arbitrage to skill arbitrage, and now to innovation arbitrage.”
For aspiring leaders and professionals looking to shape this future, Chanakya University offers a unique academic ecosystem that blends industry-aligned learning with global perspectives—equipping students to lead in this dynamic landscape. Explore CU and apply now for B. Tech admission.
Reference Links
https://invest.up.gov.in/wp-content/uploads/2024/12/India_121224.pdf